F.A.Q.

 

My plug-ins won’t show up in my DAW

Make sure the correct plugin formats required by your DAW are installed to the correct locations. In many DAWs a Plugin Path can be set, so make sure that the correct location is scanned. If the plugin still does not load, re-download the file and try a reinstall.

I Can't Open The Mac Installer

All of our macOS installer packages are certified and signed with an apple developer ID, but some versions of OS can still cause this pop-up message. If this occurs, simply close the installer, then right click on it, and then click 'open'. This will bypass Apple's error message an allow you to install your plugin.

Do you offer academic discounts?

At this time, we do not offer academic discounts because our listed prices are already very competitive and very low. 

Where are my past orders?

You can view all past orders under the "My Account" tab.

I want to try out a plugin, where are the demos?

We do not offer demos at this time. We price the products at a very low-risk price, and we promise they are of the highest quality :)

How do I log into my account

You can log into your account my clicking on the "my account" section on our site and entering your emial address. You will then be sent an email with a log in link access all of your products.